The Challenge China Mobile, the world’s largest mobile communications company, had less than 6 months to prepare a world-class operation for the Grand Opening of its Information and Communications Pavilion at the Shanghai World Expo 2010. Having invested hundreds of millions of RMB in its facility and show, China Mobile was determined to make sure…
The Challenge Located at the foot of Hengshan Mountain, one of the five sacred mountains of China, the Tianzishan development will bring the history and culture of this famous site to life through a combination of themed shopping, dining, and entertainment experiences. And the key to success will be providing guests with a level of…
The Challenge The Tourism authorities in Malaysia were looking to build on the phenomenal success of their “Malaysia, Truly Asia” branding campaign with the development of a Malaysia Truly Asia Centre (MTAC). After engaging an international team of market analysts and attraction designers, MTAC wanted to ensure a first-class guest experience. They also needed to…
The Challenge One of the world’s greatest and most iconic historical treasures, the Badaling site of the Great Wall of China, is undergoing a comprehensive re-development. The developer sought a strategic partner with the expertise required to ensure that this cherished site would continue to be a source of national pride as it elevated its…
The Challenge Long one of the world’s most recognized natural history institutions, the American Museum of Natural History has undergone a long-term transformation into a top tourist destination. Throughout this transformation, AMNH has grappled with classic attractions challenges such as capacity management, guest service quality, and providing a diverse and repeatable visitor experience. Our Role…
The Challenge The client has been developing an its indoor theme park for nearly two years and is now building an Operations team to make the final preparations for the park’s opening in 2014. And for a high-profile park opening like this one, the company wants to make sure that everything is in place and…
The Challenge One of the largest developers in the UAE, partnered with one of the world’s best-known brands, was committed to reinventing the theme park industry with the record-breaking Ferrari World Abu Dhabi. And if building a park of this scale was not challenge enough, the developer knew it would need a reliable partner to…
The Challenge A leading Beijing-based real estate developer was looking to assemble a world-class team of theme park designers, analysts, and planners. The developer’s project is being planned as one of the largest outdoor theme parks in China, consisting of two phases of large-scale development. The challenge for the client was to find a Business…
The Challenge This outdoor attraction, consisting of a water park, a marine animal park, and a commercial district,has been one of the leading attractions on the Africancontinent since it opened in 2004. And with each new expansion or attraction opening comes the challenge of implementing the operational capabilities to maintain the high standards that uShaka’s…
The Challenge One of the world’s best known car brands, Volkswagen, sought to revolutionize automobile branding with the opening of a first-ever theme park dedicated to the VW brand—its products, its legacy, and its role in paving a new future for the automotive industry. The “People’s Car” knew it needed an experienced partner to support…
