Service Excellence Around the World

He is everywhere! Ho Chi Minh City, Moscow, Orlando, and Sydney… Shaun McKeogh is busier than ever! He has recently completed employee training for Wet’n’Wild in Sydney where he received rave reviews; hosted a highly attended Service Excellence webinar for EAAPA (Eurasian Amusement Parks and Attractions) in Moscow; as well as led IAAPA seminars at…

The Right People the Right Way

Shaun McKeogh knows both…. Please read the following article from the October FunWorld Magazine to get Shaun’s advice on how to attract and recruit the right team members for your visitor experience. Better Human Resources for the Attractions Industry – Attracting and Recruiting the Right People